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|Shipping and Returns|
|We usually ship USPS Priority Mail. It's cheap and includes delivery confirmation, so we know it gets there okay. We recommend Priority Mail for all your shipping needs. Since we implemented Priority Mail with Delivery Confirmation, we have had a surprising 100% success rate mailing as far as Turkey. International orders may still be placed by calling 831-624-3819 and asking for Ted. Otherwise all online orders are US & US Territories only. Sorry :). We've included UPS as well as an alternative. Items typically arrive sooner than two weeks.|
|How do I return an item?|
Your friends at the Carmel Drug Store are committed to providing our customers with a unique online shopping experience. After 100 years in the business we understand how easy it is to lose a customer.
All returns require a prior authorization by the Carmel Drug Store. Please contact us at 831-624-3819
* Most items maybe returned within 30 days of receipt if you are not satisfied with the product or you feel you have ordered the wrong item.
* Used or opened over the counter items are not returnable.
* Brushes & Combs are not returnable.
If the error is on our part we will refund shipping both ways
Once your return has been received, a credit or refund will be issued within 30 days and an e-mail confirmation will be sent.
A 10% re-stocking fee will be applied on all returns over $200.
Carmel Drug Store
PO Box 1550
Carmel, CA 93921